License model Simple license model based on sites - no recurring subscription fees. Design Flowcharts in BPMN notation illustrate the ITIL processes and provide a reference that can be easily understood and maintained:
ITIL Service Lifecycle (2011 Edition): 100% compatible (covers Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement).
Highlights: ITIL Process Map for Visio Compatibility
